Our Service

Customer care:

T&H Power Products pride themselves on their excellent levels of customer service and advice. Whatever your requirements, whatever your budget and whatever the application, our dedicated and personalised customer care service ensures that you will get the right tool for the job. We will even customise the machine to suit your needs.

You’ll always find someone at the end of the line or behind the counter with the expertise to answer your questions and provide recommendations. Alternatively, send us an email and we’ll get back to you as soon as we can.

Sales and after sales:

Specialist suppliers of small engine and 2-stroke machinery including lawnmowers, tillers, strimmers, generators up to 10 KVA, engines, water pumps, and power carriers, we aim to beat our Lancashire lawnmowing competitors in service and price.

And it doesn’t just stop once you’ve handed over the cash. We boast a full after sales and repairs service to ensure that your machine remains in tip-top condition.

Repairs and Spares:

Spare parts:

Here at T&H Power Products, we offer a spare parts service for all of our most popular garden machinery and if we don’t have it in stock, we’ll order it for you. Please quote machine type and engine serial number when ordering.

We operate both over the counter and mail order for all leading manufacturers and you’ll have your spares within 5 working days.

See Our Products for a full list of manufacturers we deal with. If you can’t see what you’re looking for, just ask!

Our workshop:

We also operate a comprehensive repairs service from our fully equipped lawn machinery and generator workshop near Ormskirk, including on-site cylinder grinding. Our expertly trained staff will provide advice and guidance on all your lawn machinery and all machines are repaired using genuine manufacturers’ parts.

Sales engineering:

Sales engineering is available for all customers seeking to develop new applications. We also boast a full after-sales service.

Collection and delivery:

In addition to FREE delivery on selected new machines, we operate a full collection and delivery service for all types of lawnmower, including ride-on mowers, within a 20-mile radius of our lawn and gardens shop in Burscough, Ormskirk.

Look out for our special winter discounts and get reduced rates on collection and servicing! To get 50% off collection and delivery, and 10% off servicing, call us now on 01704 894457.